Ice Maker Not Making Ice (for those with the
Ice Bin on the Door)
- There is a line of Whirlpool refrigerators that have a
notorious problem in their ice makers. These refrigerators may be
labeled as other brands (like
Amana, Kenmore, KitchenAid, Galaxy, Inglis, MayTag, Roper, and Admiral),
but basically, it’s the type of refrigerator with the ice bin on the door as
shown in Figure 1 and 2 below.
Figure 1 - Typical Refrigerators with Problematic
(Whirlpool and KitchenAid are some of the brands)
These instructions are geared towards step by step
instructions of the type of refrigerator with the Ice Bin on the door as shown
in Figure 2 below. These instruction will likely work with other ice
makers having the same problem (stops making ice), though the instructions may
not be step by step as illustrated, but the instructions will more than likely
get you through the repair process just as successfully (if not, let me know
and I’ll refund your payment).
For example, these instructions have worked on a 2003
KitchenAid Refrigerator Model # KSRG27FKWH04.
Figure 2 - Whirlpool Conquest
Refrigerator with Ice Bin on the Door
You should be able to find the model number of your
refrigerator just inside the door (towards the top on the right-hand side).
Figure 3 - Locating the Model Number
For example, if you have a Kenmore refrigerator, if your
model number starts with a 106, 110, 562, 665, or 198, then your refrigerator
was made by Whirlpool. There may be other model numbers that start with
different numbers on refrigerators made Whirlpool, but most likely, if it has
the ice bin on the door, it's a Whirlpool.
There can be a possibility of a few different things
that are typically wrong when these ice makers break...I cover all of these
issues in the repair instructions...showing step by step, with detailed
pictures how to fix each issue.
One issue covered in these repair instructions involves
the replacement of the optical boards (or optic boards) within the
As these refrigerators get older, the optics boards are
more likely to fail. There is an optic board test that should tell you
if your optical boards are the cause of your failing ice maker. See the
Optical Diagnostic procedure here:
for the Optical Diagnostic Procedure)
Another issue with these ice makers involves
replacing a part within the ice maker. The only tools needed for
this repair of your ice maker are as shown in Figure 4.
Figure 4 - Tools for Ice Maker Repair
From left to right in Figure 4, the tools needed for the
repair of your ice maker are a 1/4" socket (doesn't have to be like the one
shown, but can be something like a nut driver), a phillips screwdriver, and
while not necessary, you may find it helpful to have a screwdriver.
Depending upon your ice maker issue, you will most
likely need to purchase a part. Within the instructions, I will show you
how to order your part (based on your model number of your refrigerator).
The part is typically about $70 (I show you how to get the part for $61.50
within the instructions). Keep this in mind as you figure your total
cost to fix your refrigerator. You should be able to save yourself over
$150 for the repair (and have the satisfaction of fixing it yourself).
To repair this issue with the ice maker was quoted by our local Sears repair
department to cost $230. You should be able to do it for under $90.
Time For Repair:
Mechanically Inclined - 15 minutes
First Timer - 45 minutes
a low challenge repair...anyone with the ability to use the tools shown
in Figure 4 and with the instructions should be able to repair their ice
Cost to do it yourself (if you already have the tools):
About $81.49 ($61.50 for the part + $19.99 for the instructions).
Cost to Repair by Repairman: $230 as quoted by Sears Repair.
$19.99 for the Repair Instructions for
the Ice Maker with Ice Bin on the Door
(Guaranteed to help you easily
fix your ice maker, with detailed step-by-step illustrated pictures, or your
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Or, if you
don't use PayPal, then your payment can be sent to:
Absolute Technologies, Inc.
Ice Maker Repair with Ice Bin on the Door
PO Box 601
Holly Springs, NC 27540
Please include your email address
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Link for Access for Ice Maker Repair with Ice
Bin on the Door
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What People are Saying about
Save a Service Call; Save some Money...
l want to thank you for all your help. I received the
motor assembly, my son installed it in the freezer and it is now cheerfully
making ice for me again. Without your website and instructions, I would probably
still be waiting for the repairman to show up and end up paying much more than
this repair has cost me. Thanks again for your website, instructions and help to
find the problem.
I have told my coworkers about it, I am so impressed that
it is out there making ice for me again and I didn't have to pay for a service
Nancy - prplpig@NOSPAMgmail.com
(remove NOSPAM for valid email address)
Ice Maker Repair - What this web site is all about...
WOW!!! Just wanted to say thanks! Our ice-maker
stopped working this past weekend and my family learned real quick how much we
So after surfing the internet about the problem, I ran across your
repair instructions. And just like everyone else, I was hesitant to pay for
repair instructions when I wasn't even sure of the problem. But after seeing my
exact refrigerator on your site and reading your ad, I thought what the hek,
I'll give it a try before I call the repair man. So on the way home from work, I
stopped by a Sears Parts store and purchased the Module/Motor assembly for $77.
I know this was a little more expensive than your site, but I didn't want to
wait on shipping. Now I'm not much of a handyman and the tools you said I needed
are pretty much the extent of my entire tool collection. But from start to
finish, it took me about 25 minutes to complete the job! It would of been much
quicker but I couldn't disconnect the dang wire harness! I thought I was going
to break it or pull the wires out. But finally I got the wire harness to
separate. That was the only small problem I encountered. The rest was cake. I
did the repair right before bed so I didn't get to hear the first batch of ice
drop, but it was great to wake up this morning and look in our fridge and find a
full bucket of ice!! Just wanted to say thanks! Your clear and precise
instructions really saved me some cash.
(remove NOSPAM for valid email address)
Save A Service Call and the cost...
side by side stopped making ice. I called the Sears Tech line and was only able
to make an appointment for a repair visit, $74.00 just to show up, any work on
the appliance or parts was extra. I searched the Internet at length for possible
how-to repair sites and was fortunate to find yours. I purchased your on-line
troubleshooting guide and used it to diagnose the problem. I ordered the repair
part from your company and it arrived a short two or three days later. I
installed the part and now I have ice. Thank you so much for your service. I
only wish there were more out there like yours.
Jim McCarthy -
jimmccarthy1338@NOSPAMsbcglobal.net (remove NOSPAM for valid email
When Someone Locally Ordered a part for their Ice Maker
Dear Mr. Harrison,
Thank you so much for your excellent
customer service and website! I was so surprised and thankful that because we
live in the same town you personally delivered the part to me! In this day of
computers an online ordering that is a rare thing. In addition to your clear
concise details regarding the repair. As I explained to you I had the ice maker
out of my freezer in literally 5 minutes and taken apart in another 5. As soon
as you delievered the part to me I had it exchanged and back in the freezer
within 10 minutes. Within a few hours the first ice cube hit the catcher! Thank
you very much!
What a great website and what excellent service! I would
highly recommend your website to everyone. Thank you again.
Timothy J. Finn - tfinnpa@NOSPAMgmail.com
(remove NOSPAM for valid email address)
I personally delivered Tim's part order to him within 24 hours of him placing
the order since he lived just minutes away from me. Tim was surprised to
see the actual person responsible for this web site to be delivering his part.
He had told me that his father-in-law in Virginia told him about the web site
www.AnyoneCanFixIt.com and that one
of his coworkers had used the site. Word of mouth is the best type of
referral. ~Duane Harrison
Savings Calculated on the Ice Maker Repair...
I received the motor assembly today and
installed it quickly with no issues. I just heard the ice clunking a few
minutes ago which was music to my ears. I was about to pay someone $275 to
come and fix the ice maker.
Thank you very much for saving me $193.51.
Elsafadi - osama@NOSPAMsafadi.com
(remove NOSPAM for valid email
Ice Maker Repair...
Ordered the part from you and
received it in timely fashion - thank you. Installed the part and had ice
in no time. We can't thank you enough for your help, which came at a much more
reasonable price than any service company.
Todd & Kathy
Savenko - tsavenko@NOSPAMinsight.rr.com
(remove NOSPAM for valid email
Ice Maker Repair - Why
wait? Do it yourself now...
My ice maker had not been working for almost three months when we finally
decided to call around. One guy seemed like he didn’t want the job (four weeks
went by since I had called him), and we couldn’t afford a service call, part,
and labor fees. Somehow I came across your site, and thought, well, there’s
nothing to lose. So I took the ice maker apart this past Sunday night (I finally
had time to mess with it), and ordered the part from a local appliance store.
The hardest part about taking the ice maker apart was trying to separate the
wiring harness! Anyway, I took apart the motor assembly, and sure enough, that
white plastic gear was cracked. It only took the appliance store about a day to
get the part in (the part was a little pricier than you quoted, about $90 w/
tax). The guy there told me that someone else had called that day about the same
problem that I had! So I started reassembling everything about 9pm that night.
It took about 20- 30 minutes to get everything put together and back in the
freezer (I was on the phone while doing it). Just to make sure it worked, I
emptied the ice bucket of the bag of ice we bought. With fingers crossed, I went
to bed. When I left for work the next morning (6am), I took a peek in the
freezer. I cannot tell you how happy I was- we had ice!!
I just want to
thank you (as does my husband) for the information that you made available- the
illustrations, the step-by-step instructions, even the likely problem and part
number for it! Your “booklet” was very thorough and easy to follow. The entire
repair was very easy to do, and took a minimal amount of time. I probably
would’ve paid double by hiring someone to do this very simple repair! I just
wish I had found your site three months ago!
Gonzales - SGonzales@NOSPAMCECCO.com
Note - If Selina could have
waited for the delivery of the part (worst case, about 3 days via USPS first
class), she could have saved another $30 by ordering the part from this web
site, but sometimes you get so excited to get the job done, you just want to get
the part and complete the job...either way, you're saving lots of money!
Another Satisfied Customer...
Received the motor
assembly and installed. The ice maker is doing its 'clunking', what a great
sound! Your instructions worked like a charm and you have another satisfied
customer Duane. Thanks and have a good day!!
John Murphy - jrm59@NOSPAMhouston.rr.com
ICEMAKER REPAIR WORKED!
I have to say I was a little skeptical about buying your icemaker
repair guide, however when I saw the exact picture of my refrigerator on your
website I said, "What the heck, its $20.00 and he is guaranteeing that it will
work." I did have to end up replacing the module.... I just heard the first set
ice cubes drop.... music to the ears.
Thanks for your help.
jonp0515@NOSPAMyahoo.com (remove NOSPAM for a valid email
Helping Fix Ice Makers in Canada too!
Thanks for the Ice Maker fix. I was one of
the lucky 5% that did not have to get past Figure 1. The $23 CDN was well worth
the saving difference from a $90 call out from the service guy. I'm sure future
repairs will be necessary on this unit and now I have the complete fix required
by the other 95% needing repairs.
Ice Maker Repair
the help. I had a broken tab on the gear shaft and noticed it a week ago, but
the gear was in place and so I felt it still should work. I went through the
debug sheet found in the refrigerator grill 3 times and could not find a
problem. I could not get it to work because I removed the gear early on and did
not know what position it should be in. When I saw your fix, I went to a nearby
(20 miles) parts supplier and bought the assembly. The parts man knew exactly
what I was talking about when I said that all that was broke was a 20 cent
plastic part. He sold me his standard lifetime guarantee for $7.00 and said he
would likely see me again in 3 - 4 years.
Your website is great
and easy for me to follow. I left you feedback.